HR / Business Consultant

Role Specification

Reports to:

The Managing Director of Integrated Resources.


Registered office: 92 Clay Farm Drive, Cambridge CB2 9BY, but the consultant can work remotely when not attending client meetings.

Hours required:

Flexible hours, as the individual wishes, up to full time equivalent. Part time also acceptable.

Company Background

Integrated Resources is a full service HR consultancy providing human resources services across the whole of the employee life cycle.  We have a broad range of clients from a wide variety of different sectors based mainly in London, Cambridge, the surrounding counties, and some clients in mainland Europe – France, Italy and Austria. Our client portfolio is very wide and ranges from professional services through the gaming industry to academia(private and state), music, digital space, IT, building services and beyond.

We reduce business risk by working in partnership with an organisation, either as its HR Department or as an adjunct to it, providing a turn-on/turn-off service so that our clients only pay for what they need. This may be a complex one-off project or the more routine but critical employment issues. Thus, we reduce, and often eliminate,the people-related headaches, by supporting our clients where they don’t have the time, or often, where they don’t have the specific, very specialised, expertise.

We are a tightly-knit team of experienced professionals. We provide a bespoke service and do not operate a ‘one size fits all’ approach.   

Purpose of Role

We are looking for a further HR generalist consultant to join the team, in view of current demand.The role is broad based and will suit someone who wants flexibility, and deals in output rather than hours of input. The consultant would be responsible for delivering all aspects of the HR agenda across the Integrated Resources client portfolio, up to Board level, as well as contributing to the development of the agenda and determining key priorities. The role effectively manages HR projects to support client business objectives, as well as, in some cases, managing day-to-day operations, including performance management, compensation and benefits, leadership training and development, HR policies and procedures,legal compliance and psychometrics – i.e. the use of HR to support organisations in releasing potential, and using resources even more effectively.


In this professional people-based business, the consultant will be expected to provide expert and consistent support to client directors and managers, at both strategic and operational level, in line with the client organisations’ business objectives,current employment legislation and best practice. The consultant will drive projects from start to finish, where applicable, and provide guidance on the full range of HR activities, operating as an account manager. 

In this professional people-based business, the consultant will be expected to provide expert and consistent support to client directors and managers, at both strategic and operational level, in line with the client organisations’ business objectives,current employment legislation and best practice. The consultant will drive projects from start to finish, where applicable, and provide guidance on the full range of HR activities, operating as an account manager. 


For clients, in conjunction with other consultants, examples of work include:

HR Strategy: Develop and implement HR direction and plans, defining priority areas for focus, and ensuring regular monitoring with the client, so that implementation proceeds smoothly.

Project Management: Manage strategic projects, defining detailed steps and ensuring that various strands coincide at the right moment,so that priorities are implemented at the best time.

Compliance: Drafting standard template documents such as contracts in their various forms, external consultant arrangements and other HR specific agreements, using own expertise and the expertise within the team. Ensure the relevant application of employment law across all people issues.  Draft and revise employee handbooks in accordance with legislative changes and good practice. Managing the internal communication in relation to revised documentation.  

Contract Administration: Implement effectively permanent and fixed term contracts of employment, external consultants’ contracts and other HR-specific agreements, using external expertise if required.·

Employee Relations: Provide specialist advice and guidance on individual cases which are not routine; manage investigations and meetings as necessary,ensuring that statutory processes are followed, along with relevant codes of practice, ensuring that all matters are properly documented in order to reduce risk within clients.  The areas of employee relations will include disciplinary, grievance, capability,redundancy, TUPE and the like.

Recruitment: Experience in recruitment will be useful as we conduct recruitment on a retained basis,including branding, recruitment marketing, media advertising, articulation of competencies, competency based interviewing, assessment centre design, on-boarding, reference taking, and contract negotiation.

Performance management: Many clients involve us in the management of performance, both good and bad, so that the appropriate frameworks are put in place (which we have often designed and developed) and utilised properly; to ensure that training needs are identified and that feedback processes take place well on a regular basis, and that objectives are clearly defined, agreed and recorded.

Learning and Leadership Development: In consultation with client managers,follow up with the training that is required for each individual, sourcing training provision from within our team as necessary and appropriate. We have a number of leadership development courses, focusing also on specific topics,including those across the HR spectrum. An ability to deliver these would be useful.

Compensation and Benefits: Work in this area includes salary research and benchmarking, as well as job assessment that we have designed fora particular client.  Facilitate in the management of benefit programmes and providers, including pensions. Responding to reward queries as necessary,and knowing how to conduct research to provide solutions.

Ad-hoc general enquiries on one-off people-related issues: Respond in a timely and professional way to specific queries as they come in from clients, which require general HR knowledge and track record.

Critical Success Requirements

To be successful,candidates will need to be able to demonstrate resilience, the ability to work autonomously – but supported - and to have the confidence to challenge and credibility to work with senior stakeholders. Candidates will also have breadth of experience across all aspects of HR, with the ability to translate the business strategic objectives into practical actions, and a hands-on approach to the operational aspects of the role, including recruitment. The critical success requirements for candidates are:

- An extensive background and successful track record in a professional HR environment– you will have a passion and an interest in all areas of HR, and in developing people.

- A proven ability to lead HR projects, demonstrating strong organisational skills and initiative; you will have a proven ability to drive projects to completion,giving due attention to deadlines and quality, but are not expected to sell and obtain new clients.

- An ability to grow existing clients and ensure that areas of challenge are identified, and appropriate strategy and solutions are found to meet those challenges.

- Excellent communication and stakeholder management skills; you will have first class communication skills (oral and written), and an ability to deal with a wide range of stakeholders up to Board level, with a natural coaching style to support leaders on a range of issues.

- Methodical and systematic approach; you will be considered and organised in your approach, with attention to detail.  You will be adept in solving problems for which there is sometimes no precedent or previous solution.

- Flexibility and adaptability; you will be flexible, and have the ability to manage change,adapting as required, with the ability to remain calm under pressure and deal effectively with conflicting priorities, and the balancing of concurrent client needs.

- A pragmatic and commercial approach; you will have a practical approach to handling people issues, with the ability to interpret data and make sound commercial recommendations.

- Professionalism,diplomacy and sensitivity; you will be diplomatic, empathetic and have top quality interpersonal skills.

- A collaborative approach; you will work collaboratively with the team and with clients to ensure projects are effectively resourced to achieve optimum outcomes.

Skills and Experience Required

Successful candidates will be likely to have some, or all,of the following qualifications and knowledge:

Qualifications and knowledge

- Degree or equivalent.  A good standard of education is essential and a Human Resources qualification preferred (CIPD or equivalent experience is an advantage).

- Up-to-date knowledge of relevant employment legislation.

- Knowledge and experience in the use of psychometrics would be a bonus.

- Training experience would be useful if that is an area of interest, although this is not compulsory.

- Successful track record in recruitment, either in or out of house, would be an advantage.

We are all generalists, but have a number of specialist areas.

Further Experience

- Breadth of HR experience (of the whole HR lifecycle) and HR project management covering resourcing, training and development, reward and performance management (annual reviews), talent management, succession planning and managing complex employee relations issues.

-Experience of working with a client group of professionals and senior stakeholders in a client/customer-focused environment.


- Excellent time management, prioritisation and project management skills.

- Highly developed recruitment skills including experience of behavioural interviewing.

- First rate written and oral communication skills.

- Outstanding people/interpersonal and stakeholder management skills – an ability to adapt your style as required.

- Commercial acumen – demonstrable awareness of commercial reality.

- IT literacy – experience in HR information systems and Microsoft Office.

- Apple laptop comfort; we all use Apple Macs and experience with Mac would be beneficial.


- Accountable: able to work autonomously, taking personal responsibility for seeing things through to successful resolution, using the not inconsiderable support from the rest of the team.

- Planning and organisation: the ability to manage concurrent tasks and projects.

- Flexibility and adaptability: dealing with a range of activities as necessary and the ability to effectively deal with change.

- Thoroughness and attention to detail: as an HR professional, you will be conscious of the need to ensure everything is properly
documented. Maintaining quality records will be critical along with the ability to think things through – not just follow a checklist. We have a sophisticated project and time management tracking system, which you will be required to use.

- The ability to influence and work with a range of internal and external contacts; although you will not directly manage others, you will need to work through individuals inside and outside IRL, using influencing skills and challenge as appropriate.

- Commitment: take pride in your work and care about your own performance and that of the team as a whole.

- Resilient and able to remain calm and measured while juggling multiple tasks and projects.

- Proactive and self-motivated, with positive energy and enthusiasm: an optimistic, can-do attitude.

- A keen interest in employment law, legislation and other HR developments, and keeping up to date with changes as and when they happen.


We are looking for a wide range of HR experience, and will be looking for breadth, with some particular area of interest of focus, which the individual might like to pursue. This role is not a business development role; this is a delivery role, although there will be the normal on-selling with a client, that is normal with account management within HR consultancy.

Payment will be made on a time basis, and the work can be carried out at hours the individual chooses, provided that deadlines are met.

The pace is fast, and consultants can choose to do as few or as many hours as they would like, but we are keen to increase our capacity.

- Payment on contracting services basis

- Working hours: Flexible hours, as candidate wishes, up to full time equivalent.

- Start Date:  As soon as possible without compromising on skills and qualities required.

- Locations: We would be especially keen to hear from Candidates who are in the geographical locations of London and Cambridge, or who can commute to either or both of these locations when required.

Any individual who is keen to work on a flexible basis will contract services to Integrated Resources Ltd, and will be expected to take out professional indemnity insurance, in the way that is normal with independent consultants and interims.

A prospective consultant will be asked to complete a psychometric questionnaire.

If interested, please kindly send your C.V. along with a covering letter to Bryony Harper-Williams via email: bryony@integratedresources.co.uk
"Integrated Resources is a very useful asset to have in your tool kit; they have a broad range of employment law skills and abilities and apply them in a practical and empathetic way to the wide range of clients with whom we have worked with together."
Steve Barry
Munro Building Services
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