We hear stories every day about people being scammed. Sometimes these are trusting elderly people who are completely unaware of the dangers of, for example, letting people onto their computer remotely in order to sort out some fictitious disaster that is taking place, only to find that they are later scammed of some of their savings. It is a sad state but very important that we sure up our walls to protect us not just against cybercrime, but also the potential for material fraud and theft.

Many of our clients are putting in place training and even tighter protocols to make sure, for example, that money cannot be transferred incorrectly to someone posing as someone else. It is not infrequent that, with new clients, I find myself on the phone asking to confirm our bank details, etc., so that incorrect payments will not be made to potential scammers. This is becoming something of the norm, but if you have not put in place sufficient protocols to protect yourself from basic fraud such as those payments, as we are focusing so heavily on cybercrime and artificial intelligence that we forget the more basic scams that can happen, then do please bolster up your protocols and systems. Although, when there is a serious error, an individuals could find themselves at a disciplinary hearing, it does not solve the problem of the theft or fraud that has already taken place.

If you need advice on how to update your handbooks or change your protocols, please get in touch.

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